SHIPPING POLICY 

Free Shipping to all business addresses on orders with minimum pallet quantity within East Coast only.

Additional fees may apply to residential or limited access addresses, or addresses that require a lift gate at delivery.

Delivery Fees

Free delivery to business with Dock or Forklift.

Delivery to Business needing Lift Gate. $150

Delivery to Residential or Limited Access Address. $250

Shipping Time

Standard delivery time is 3-5 business days. Please note that shipments to remote or rural locations may require additional time for delivery.

Business days exclude Saturdays, Sundays and all Public Holidays.

DEFINITIONS

Lift Gate: Lift gate trucks are required for freight exceeding 100 pounds or 72 inches in height and the pick up or drop off location does not have an accessible dock to move the shipment directly off the truck.

Limited delivery access: If the pick up or drop off location has limited access for carriers, an adjustment may be applied. Limited access locations include: camps, places of worship, educational institutions, construction sites, fairs and carnivals, individual/mini storage units, military base/installations, mine sites, some government facilities, schools, businesses located outside city limits, rural locations and farms. Limited access may also include commercial businesses not open to the walk-in public or where an employee is not available to assist with loading or unloading.

Residential fees: Can apply to pick up or drop off locations that are not businesses. This can include businesses that are not visibly labeled to the public. To avoid this adjustment to a business, make sure to provide business name at checkout.